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Highlights: best practices

When to use this

• You want consistent local tips across several properties.
• Guests say map links or descriptions for a place are unclear.

Steps

1. Create highlights in Highlights (host library). Each row is reusable: name, place type, address, description, optional image URL.
2. Pick a place type that matches how guests search (café, restaurant, park, etc.). It maps to labels in the guest guide.
3. Use a complete, geocodable address when you want reliable map or directions behavior; double-check spelling.
4. Keep descriptions one or two sentences: what to order, when it is closed, or why it is special—skip long travel essays.
5. Use an HTTPS image URL only when you have rights to the image; it appears in the guest list when present.
6. On the property, link highlights in order—that order is what guests see in the local Highlights section.
7. Remember visibility: highlights are usually “before check-in” so guests can plan ahead; align with “What guests see and when” if you change visibility.

See also

• Editing your property
• What guests see and when
• Digital guest guide: best practices

Still stuck?

If a highlight does not appear on the guest side, confirm it is linked on the property and the section is saved.

Hosts: open app.staysy.co → account menu (top right) → Report a problem.