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Address and time zone

When to use this

• Checkout or dates do not match what you expect.
• You changed address and want times to stay correct.

Steps

1. Save a full address (city and region help). The app sets the property time zone from the map location.
2. Guest dates and the checkout window use that time zone.
3. If geocoding fails, fix the address text and save again.

See also

• What guests see and when
• Digital guest guide: best practices

Still stuck?

Send the address you entered and what you expected via Report a problem.

Hosts: open app.staysy.co → account menu (top right) → Report a problem.